🐪 WordPress plugin update error - Knowledgebase

Cannot update the plugin

    I cannot update the plugin

    Please check following tips if the update is not appearing but you are sure that a new version of a plugin exists:

    • Is you license key valid and active?

      Be sure that your license key is valid for the site you are using it for. If you have changed the domain name, please follow these instructions to change your license key.

    • Is your license key active and valid?

      If you bought the plugin more that 1 year ago and you have not renewed your subscription the license key may expire. You need to renew your license key to keep getting plugin updates.

    • The update only just been released?

      If this is a new version of the plugin which was published very recently, it may not be available for installation yet. Sometimes it takes some time for updates to become available on all sites. You should check back a bit later if the update is appearing for your site.

    In this article:
    Need help?

    If your question is not listed in our knowledgebase, please contact support

    Support request
    Request a new feature

    If you want to customize our plugins to meet your needs, please let us know filling the new feature request!

    Request feature
    Share your idea

    Any other ideas? Drop us a message!

    Share your idea

    You might be interested...

    Purchase Email Confirmation not received?

    Read more

    How to fix License key errors in any LlamasApps plugin

    Read more

    Problems uploading the plugin files

    Read more

    Plugin License key is Expired or Invalid

    Read more

    WordPress plugin fatal error

    Read more