🐪 How to change payment details - Knowledgebase

How to change payment details for plugin renewals

    How to change my payment details for plugin renewals

    When you confirm the purchase of LlamasApps plugins, we send a request to your payment system to create a subscription which will renew each year.

    Freemius based plugins

    If your plugin has Freemius based payments, then you can change your payment details using your personal Freemius account, which you get right after your first purchase.

    For this navigate to the subscriptions section by clicking on the Renewals & Billing menu item. Locate the subscription that you'd like to update its payment method and select it by clicking on its row. This will open the subscription's advanced panel. Then, click on the Update button next to the payment method, and checkout with your new payment method. The initial payment will be automatically prorated based on the next renewal date.

    How to add a Tax / VAT ID and business details to your invoices?

    If you didn't enter a Tax / VAT ID during checkout, then it's entirely possible to do it afterward. It is often important to have this identifier displayed on invoices you receive after a purchase.

    Go to My Profile and simply update the billing information. Now, if you go to the Orders History, the invoices will include your Tax / VAT ID.

    How to upgrade from a single site license to N-sites license?

    If your plugins have Freemius based payments, then navigate to the subscriptions section by clicking on the Renewals & Billing menu item. Locate the subscription that you'd like to upgrade its license's sites limit and select it by clicking on its row. This will open the subscription’s advanced panel. Then, next to the plan, click on the Upgrade to... dropdown list and choose the plan and license you'd like to upgrade to. The initial payment will be automatically prorated.

    How to move a license from one website to another?

    Go to the Websites section. Click on the row of the website that currently has the license activated. If there are multiple products running on that site, the next screen will show you all of those products. Simply click on the relevant product to open the details panel, where you’ll be able to click the Deactivate button under the LICENSE section.

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