🐪 Other pre-sales questions - Knowledgebase

Other pre-sales questions

    Is there a setup fee?

    No. There are no setup fees on any of our plans.

    Can I cancel my account at any time?

    Yes. If you ever decide that some plugin isn't the best plugin for your business, simply cancel your account from your Account panel.

    What's the time span for your contracts?

    All plans are year-to-year.

    Can I change my plan later on?

    Absolutely! You can upgrade or downgrade your plan at any time.

    What payment methods are accepted?

    We accept all major credit cards including Visa, Mastercard, American Express, as well as PayPal payments.

    Do you offer refunds?

    Yes we do! We stand behind the quality of our product and will refund 100% of your money if you experience an issue that makes the plugin unusable and we are unable to resolve it.

    Please check our refund policy

    Do I get updates for the premium plugin?

    Yes! Automatic updates to our premium plugin are available free of charge as long as you stay our paying customer.

    Do you offer support if I need help?

    Yes! Top-notch customer support is key for a quality product, so we'll do our very best to resolve any issues you encounter via our support page.

    In this article:
    Need help?

    If your question is not listed in our knowledgebase, please contact support

    Support request
    Request a new feature

    If you want to customize our plugins to meet your needs, please let us know filling the new feature request!

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    Share your idea

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