Problems with license key
License key errors
If you get an error while activating your license key, please check following possible reasons:
- License key is active on a different domain name
License key can only be activated on one domain at a time. If you activate the license key on another site (for example on a development site), please follow these instructions for license key transferring.
- License key is blocked by one of security plugins
There are WordPress security plugins that may interfere with your license key and stop it working. To solve this, please deactivate all your installed plugins, activate LlamasApps plugin and enter the license key again. Deactivation is required for all the plugins, except WooCommerce (if your plugin is working with WooCommerce).
- Coming Soon or Maintenance Mode plugin
Such plugins may block your license key from being activated. To solve this, just deactivate the maintenance mode or coming soon plugin. If you need to leave them active, use deactivation to test the license key activation process and then reactivate the plugin.
- License expired?
Please check if you bought the plugin more that 1 year ago. The license key is valid for a 1 year from the date of purchase.